8:01AM March 15, 2019
Lake Region Technology & Communications
Janine McKinley, Sorry about your speed issues. Are you using our Managed WIFI router service or your own? We have assigned your trouble ticket to tech, and we will be in contact soon about resolving your speed issue.
1:19PM March 07, 2019
Janine McKinley
Just got our new service, and I’m thrilled! One question though: we ordered the 100 Mb option, but right now we’re topping out at about 41 Mb. Should I be concerned?
8:01AM March 15, 2019
Lake Region Technology & Communications
Janine McKinley, Sorry about your speed issues. Are you using our Managed WIFI router service or your own? We have assigned your trouble ticket to tech, and we will be in contact soon about resolving your speed issue.
3:51PM March 14, 2019
Janine McKinley
Has anyone checked my speed yet? I’ve seen no change. Thanks.
12:45PM March 12, 2019
Lake Region Technology & Communications
Janine McKinley, We will have a tech login to your equipment (ONU) and check which speed we have your account settings on. You should get the speed package you are paying for. If you are having still having speed issues please call us directly at 918-772-2526 and we can troubleshoot over the phone.
11:25AM March 09, 2019
Marvin Page
That's something I've been worried about. One should be able to get what they pay for.